Duda Website Builder Review: Is it Right for You?

A Website Builder with Vast Business Goals

Duda is primarily intended for users who want to create more than one website. It is intended to serve as a platform for service providers to create websites for others. And, you know, be compensated for it. Duda is a solid option with useful features for DIY-style websites. However, it is even better for marketing agencies and teams that want to build a large number of websites. When compared to a team budget, the prices begin to look more reasonable. Finally, this website builder does exactly what it says on the tin. It’s difficult to argue with that. However, this should not prevent you from using it to create your own website – far from it! Even when compared to more consumer-focused site builders, the prices are competitive, and the features are plentiful. Duda has a lot of potential. This begs the age-old question: Is it right for you? Is Duda appropriate for your website, business, or agency? Let us investigate.

Hundreds of Good-Looking Templates

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Duda has a variety of stunning website templates, as you’d expect from a modern platform. There are more than 100 designs divided into broad categories such as Business, Landing Pages, Events, Portfolios, and others. All of the templates are mobile-friendly. One thing to keep in mind is that there are numerous blank and semi-blank starter templates available. The blank canvas approach, I assume, is intended to assist designers in creating unique designs for their clients. And it makes sense, given that Duda’s primary target customer is service providers. Of course, templates alone are insufficient. The site editor must be excellent, which he is. It’s a basic editor that lets you drag and drop content and widgets onto a page in a grid-based layout that you can customize. You don’t get complete drag-and-drop freedom, but you do get a well-balanced mix of frameworks and customization options. Simply enter your text, images, maps, forms, and raw HTML as needed, and you’re ready to go.
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You can also change global styles for text, colors, buttons, backgrounds, and site layouts across all of your templates. Sitewide styles make it simple to customize any template to match your branding. Unfortunately, the font options are limited. Duda only supports 53 fonts in total, which any designer will tell you is insufficient. But perhaps we’re just greedy! Last but not least, Duda by default supports RTL (right to left) languages. Rejoice, Arabic and Hebrew speakers.
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Features

Duda provides everything that is required by an agency and the majority of what a single-site owner desires

Because Duda is focused on acquiring large clients, the company has ensured that its feature set is competitive. Even though it does not work with artificial intelligence (AI) like Wix or Zyro, it still offers a reliable, trustworthy, and tried-and-true collection of tools to get your websites up and running. First, I’ll go over some of the most important aspects, and then I’ll get to the fun stuff further down.

  • With AWS hosting and Amazon’s Content Delivery Network (CDN), you get high-performance cloud hosting without any limits on storage space or bandwidth, no matter which plan you choose.
  • Websites that support multiple languages can be created for clients and customers located in any part of the world.
  • Image library built right in — Duda comes pre-loaded with a ton of free stock photos for you to use. The use of stock images may not always be ideal, but it does provide you with a variety of options to work with.
  • exports of websites (available on the Agency plan and higher) – Download a zipped file that contains all of your website’s content, including images and scripts.
  • Instant websites are available to customers on the Custom plan. Build websites in an instant by providing Duda’s site builder with API access to structured data.

In addition to that, there is a straightforward blog feature. Although it lacks some features, it is adequate to meet the requirements of the vast majority of users. You have the ability to add post metadata for search engine optimization, tag posts to help organize them, and schedule them for publication at a later time. You also have the option to import blog posts from other sources. Because it provides a genuine WYSIWYG (what you see is what you get) experience, the fact that posts can be edited directly in the site editor is my favorite feature.
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Create Teams and Delegate Roles

It makes perfect sense, considering Duda’s emphasis on teams, that multiple users can simultaneously log in to a site and work together on it. However, simply inviting someone inside and granting them unrestricted access is not enough. You can certainly do that, but you can also delegate responsibilities to the members of your team. You have the option of providing someone with access to the design features, putting someone else in charge of the content of the blog, and even delegating someone to manage the store. You can prevent members of the team from accidentally interfering with the work of other members by assigning them distinct roles.

Enhance Your Page with the Help of the App Store

In my opinion, a site builder is not complete if it does not come with a marketplace that is stocked with apps and add-ons that can extend the functionality of your website. However, Duda offers mobile apps. There aren’t very many of them, just over 10, but there’s nothing wrong with putting more of an emphasis on quality and close integration rather than quantity. With the help of these applications, you can manage virtually everything on your website, including agendas, site search, analytics, Google Ads, CRM, and more. There are paid options, free options, and paid options that come with free trial periods. From what I’ve observed, each one serves a useful purpose.
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Create a successful online shopping business

The addition of a store to your website requires no more than a couple of clicks, and it will integrate beautifully with the site template that you have selected. The following is a list of the relevant e-commerce features that Duda offers:

  • Coupons and gift cards are available.
  • Emails about abandoned shopping carts are similar to Harry Potter’s remembralls, but they are simultaneously more useful and less hip than those items.
  • A delivery and pickup scheduler, for when you need to conduct business the traditional way in person.
  • More than forty different payment processors
  • Making sales on other online marketplaces such as Facebook Marketplace, eBay Marketplace, and Amazon Marketplace.
  • Integration with Square’s Point of Sale system, which allows for payments to be made in person

The fact that Duda’s e-commerce features aren’t automatically included in any of the plans is the sole disadvantage associated with using the platform. The cost of e-commerce is an additional expense. Although, in the grand scheme of things, it is not a particularly expensive option, it should really be included in the more expensive plans. I mean, Wix is capable of doing it. Squarespace does it. The vast majority of the rival companies engage in this practice. If you decide that spending the extra money is worth it, your options for an e-commerce plan are as follows: the Standard plan restricts you to selling only 100 products, the Advanced plan lets you sell up to 2500 products, and the Unlimited plan lets you sell, well, unlimited products.

Self-Brand Your Site Builder

If you are developing websites for customers and providing them with access to the back end, you will most likely want to display the logo of your own company rather than that of Duda at the top of the site editor. This is a nice little perk, even if all of the websites are for your organization, which is saying something. A kind of personal touch, if you will. Since the self-branding feature is included in plans starting at the Team level and higher, the additional cost is not even that significant. Simply upload your company’s logo, then proceed. You have complete control over rebranding each and every component of the website builder.

Usability

The User Experience That Duda Provides is Simplified and Streamlined for Experienced Website Builders

Because of the emphasis placed on teams and agencies by this service, there is a slight learning curve involved. It is not difficult to use Duda by any stretch of the imagination, particularly if you have previous experience working with other site builders. On the other hand, the app itself does not provide a lot of guidance for people who are just starting out. Having said that, Duda does make an effort to make your life easier by providing you with a number of helpful things, including:

The Duda University and Online Seminars

To begin, Duda provides a wealth of instructional content covering topics such as the fundamentals of website design and how to make use of its site builder. Under the aegis of “Duda University,” there are entire programs that students can enroll in. It’s possible that graduating with a PhD from Duda won’t ever happen, but at least the classes will be useful. Starting here is where you should focus your attention first.
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Webinars provide the next best thing to being present in person, so if you prefer that format, you can still participate. Webinars on a wide variety of topics, including legally protecting your clients, growing your business, integrating site search, and more, are held on a regular basis by Duda.

Import Content That Already Exists

You can import content from other websites and then simply drag and drop it into your Duda site. This is a concise and easy-to-understand explanation. Therefore, if you have a sizable website to relocate, or even several, this makes the process significantly simpler for you. I told you it would be concise and to the point.

Hands-On Assistance in Addition to Managed Services

You can have the Duda support team migrate your site and set it up for you if you are willing to pay the additional fee for the Custom plan. In addition to this, you will have access to one-on-one training rather than taking a pre-written course. You can also get direct support and training for developers, which is another intriguing aspect of this platform. Why not have a knowledgeable individual walk a programmer through the Duda API if you have one on your team and are interested in seeing what they are capable of accomplishing with it?

Customer support

Support Is Beneficial, but Can Be Very Sluggish at Times

Along with the educational materials that were discussed earlier, there is also a knowledge base that contains quite a lot of information and can be used when you want to figure things out on your own. However, despite your better judgment, there are times when you are obligated to communicate with another person. You can choose to receive support via phone (via callback), email, or live chat, all of which are available to you. You are able to start all interactions with the support team through the chat box, which also gives you access to the channels that were listed above. What struck me as particularly cool about the live chat was that it offered support in three languages: English, Spanish, and Portuguese.

Phone (Only for Use in Callbacks)

Not only did it take Duda over an hour and a half to call me back after I requested a callback to inquire about the Top-Level Domains (TLDs) that were supported when purchasing a domain from them, but the call itself wasn’t very good. A noteworthy integration exists between Duda and Google Domains, as well as Hover. Therefore, in a nutshell, you have the ability to buy any domain that these two services support, which amounts to virtually all of them. Convenient.

Real-time chat

In preparation for this section, I inquired about the possibility of publishing an RSS feed for the blog as well as Duda’s online stores. After all, RSS is an incredible service. Even though I selected the English support option, I was sent an auto-reply in Spanish that mentioned the high number of support requests that have been received. I was thirteenth in line when the team finally reached me, and it took them approximately an hour to do so. I should have known better. When I got to the fifth spot in line, I decided to pass the time by playing a video game on my phone. Naturally, I received the response within about a quarter of a minute of beginning to play the first of my daily missions. This is how you call upon those who will assist you!

Email/Leave a Message

Last but not least, I inquired as to whether or not the editor and the slideshow widget supported the utilization of background GIFs or videos. Funny story, you can rate the importance of your problems and issues as Low, Normal, High, or Urgent on a scale from one to four. Since this request could at best be described as “Normal,” I decided to go with that option. I’m not sure if this is the reason why it took the team six hours to respond, but if it is, that’s not a very good sign. Even though it’s not the end of the world in situations that aren’t emergencies, it’s still a very long time to wait for a problem to be solved. I find myself hoping that requests that are more urgent get handled more quickly. Oh, and just so you know, you can absolutely use GIFs and background videos in the slideshow. The representative gave a response that included useful screenshots.

Pricing

The prices offered by Duda are, more or less, comparable to those offered by Squarespace. The plans begin with the Basic plan, which costs $19 per month, and you can view the rest of the plans in the screenshot that is provided below. When you pay a higher price, you gain access to additional features, such as management of your team and clients, as well as other benefits. When it comes to the Custom plans, you will really need to make some sacrifices in terms of your budget. However, that is for large agencies and teams that want to use Duda for a wide variety of tasks. If you really like Duda’s features, however, the basic plan that includes one website is not at all out of reach for an individual who is interested in opening their own website. Just keep in mind that the additional fees for e-commerce will apply regardless of the plan that you choose. The pricing structure, which is otherwise satisfactory, has this one and only flaw.
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Cancellations and Money Back Guarantees

There is no free plan, but you can get a free trial of the Duda website creator for a period of 14 days to help you decide if you like it or not. Duda offers a 30-day money-back guarantee on all of its paid plans, so you can try it out risk-free. Simply get in touch with support and let them know you want to cancel your subscription.

Common questions

Is Duda a good option for building websites?

Yes. Although Duda is not as flexible as Wix when it comes to design, you have the ability to customize the majority of each page. It is a system that makes the process of designing websites quick and relatively simple while not excessively restricting your options. Overall, I thought it was pretty cool. I made my demonstration website rapidly and with a minimum of hassle.

Can I use Duda to build a responsive website?

Absolutely. Each of Duda’s templates comes with responsive design built in by default. You have the ability to disable this feature, although I’m not sure why you would want to do so. In addition, the responsive features do more than simply “reduce” the size of a page so that it is compatible with devices that have smaller screens. On a per-device basis, you have the option of selecting one of several fundamentally different page layouts. That is to say, you have the option of selecting a format for users of desktop computers and then modifying it for users of tablets, phones, and so on. You do not have what I would consider “full” control over the layout of your pages, but you do have more options than you would with some of the other options available.

Is Duda a more capable platform than Wix?

As is customary in situations like these, the response depends on your objectives. Wix offers greater flexibility in terms of design and layout, a larger library of templates, and more apps and features, including a large number of marketing tools. Wix also has an advantage over Weebly in terms of the size of its template library. It is by far the best choice for a sole webmaster who wants to design, run, and market their own website because it offers the most flexibility. Duda is best suited for groups, but it’s not out of the question for a single person to use it successfully, particularly if you want to manage multiple websites or online stores on a single, more affordable plan. The more streamlined design experience makes it easier to create a large number of websites in a short amount of time.

Duda review: verdict

At a price that won’t break the bank, Duda is an excellent option for sites with a single administrator that take the DIY approach. It is, however, an even better option for marketing agencies and teams that want to build a large number of websites. When compared to the budget of an entire team, the prices begin to take on a more reasonable appearance. On the negative side, I would have liked a greater degree of flexibility in the content layouts and a quicker response time from the support team. Aside from that, Duda is a site builder that lives up to its name and does exactly what it advertises it can do. It’s difficult to disagree with that statement.

Techexplains Team

Techexplains Team

We are a team of digital marketing experts with years of experience in website builders. CRM tools, project management software helping businesses of all sizes achieve their marketing goals. We are writing about benefits of using SaaS for businesses, and sharing our top picks for the best tools currently available on the market. Whether you are a small business owner looking to streamline your marketing efforts or a larger enterprise seeking to improve your marketing efficiency, we hope that you will find this useful and informative.